Refund policy
All returns must be initiated within 3 days of delivery.
We accept returns on unworn, unwashed items in their original condition with all tags attached. Once your delivery is marked as received, you have 3 days to start a return — after that window closes, all sales are final.
How to start a return
- Email info@hundredmg.com within 3 days of delivery, with your order number and the item(s) you want to return.
- We will confirm your return and send instructions for shipping the item back. Return shipping is at the customer's expense unless the item arrived damaged or incorrect.
- Once we receive and inspect the item, your refund is issued to the original payment method. Please allow 5–10 business days for the refund to appear.
Not eligible for return
- Items that have been worn, washed, or altered
- Items without original tags
- Items returned without an approved return request
- Final sale items
Damaged or incorrect orders
If your order arrives damaged or you received the wrong item, email info@hundredmg.com within 3 days of delivery and we will make it right at no cost to you.
Exchanges
Need a different size? Start a return within the 3-day window and place a new order for the size you want — that guarantees your piece before the drop sells through.
